50% Off Alice and Olivia Coupon Codes & Promo Codes Dec, 2024

How do I enter the coupon code?

Did you add the desired products to the shopping cart and found the right Alice + Olivia coupon for your purchase? Then go to your virtual shopping cart. Here you will find the appropriate field in which you can enter your discount code. Pay attention to the correct spelling or simply copy the coupon code into the clipboard. This way you prevent annoying typing errors and can benefit from your savings with the Alice + Olivia coupon. Then you just click on the "Apply" button and you will immediately receive the credit.

Is the Alice & Olivia coupon code valid?

An Alice + Olivia discount code usually has a limited promotional period. That means: once the coupon has expired, the discount can no longer be offset. But there are also Alice + Olivia coupons that have no expiry date and are valid until canceled.

I entered the Alice & Olivia coupon code incorrectly, what can I do?

You can try again to redeem the Alice + Olivia code. However, so that you do not make another entry error, we advise you to transfer the promotion code via Copy & Paste. We offer you the option of storing the code in the cache of your device on our portal and then clicking on it with a click of the mouse Insert the coupon field again. This method is not only more secure, but it is also faster than entering it manually.

Which coupon conditions do I have to consider?

In order to be able to redeem an Alice + Olivia coupon code, you must take all coupon conditions into account. Check the following here: Does the coupon apply exclusively to new customers? Can the coupon be applied to all offers or are certain offers excluded from the promotion? Also, note that you can only redeem one coupon per order. If there is a specific coupon number, it is also essential to enter the code completely correctly. It is best to use the convenient copy & paste function on our portal.

What savings do the Alice & Olivia coupon codes offer?

We offer you various coupons on our web portal, which are updated again and again. With some of the coupons, you get a slightly higher money deposit, with others you can save certain costs. If you read the coupon description of your selected coupon, you will find out what it brings you.

How do I contact Alice and Olivia's support?

If you have any questions about the products by email customercare@aliceandolivia.com or by phone 1.800.401.8211 (Monday- Friday 9am to 6pm EST). You may want to take advice from support before placing your order. That is understandable. You can reach support in different ways. You can open a chat on the website. You can use the chat to get in touch with Alice + Olivia's team quickly and easily. Alice + Olivia is also represented on social networks. You can also send a message here and quickly receive feedback on your questions.

Can I redeem the Alice and Olivia coupon codes multiple times?

Discounts and promotions can always be found at Alice + Olivia. This way you can save on your order and maybe even treat yourself to one or the other accessory. However, it is not possible to use a discount code more than once. Once you have used the code for your order, it cannot be used again.

Is the coupon for new customers or existing customers?

To find out whether you can redeem the selected Alice + Olivia coupon code as a new customer or an existing customer, read the coupon description. There you will find information on who can use the coupon. Keep in mind that new customers cannot redeem a coupon for existing customers. It doesn't work the other way around either.

Is there a coupon via newsletter?

Alice + Olivia offers its own newsletter. After registering for the newsletter on the Alice + Olivia website, you will be immediately informed about news and promotions in the future, so that you can discover new products in the range, for example. However, there is no discount code for the registration itself. For this, you will find the optimal overview directly on our website.

Can I cancel my Alice and Olivia's order?

If you want to cancel an unpaid order, log into your customer account and click on "My Orders". Then click the "Cancel" button next to the order in question. If you want to cancel an already paid order, you can do so while your order is still being processed. Go to your customer account and click on "My Messages". Send a message to support and ask for a cancellation. If your order has already been sent, cancellation is no longer possible.

Do I need a customer account to order from Alice and Olivia?

You can also order as a guest. In this case, it is not necessary to create a customer account. As a guest, you can even redeem an Alice + Olivia coupon. If you have a customer account, you will enjoy some advantages and no longer have to enter your details when placing an order and can clearly see what you have already ordered.

Shipping Policy

Shipping Delays + Estimated Delivery Dates

Please note: Alice + Olivia is open and accepting orders! The health and well-being of our customers, employees, and community is of the utmost importance to us. Due to modified operations put in place to help protect those working at the distribution centers and possible delays with shipping carriers, there may be a delay in receiving your order. We apologize for any inconvenience and appreciate your understanding. They are committed to delivering your orders as soon as possible!
Alice + Olivia does best to estimate the most accurate delivery day on our product pages. For the most up-to-date delivery information once your order has been shipped, please refer to the tracking information in your shipping confirmation email. Simply click on the ‘Track Your Package’ button to track your package.

*Applies to in-stock items only. The delivery of out-of-stock items is subject to availability. The dates provided are estimates and are subject to change.

US Shipping + Handling

Due to COVID-19, Alice + Olivia is only offering domestic ground shipping at this time. They appreciate your patience and support.

Shipping Rates

FedEx® Ground: 1 to 6 business days - FREE
FedEx 2Day®: 2 business days - $18
FedEx Priority Overnight®: Next business day - $25.

Standard Order Processing Times

Orders are processed and delivered Monday through Friday, excluding holidays. Please allow up to 48 hours for processing time. Orders placed by 12:00 noon EST will be processed the same day and orders placed after 12:00 noon EST will be processed the following business day. Unfortunately, Alice + Olivia cannot be responsible for unanticipated delays. They do not ship to P.O. Boxes.

Return Policy

Alice + Olivia hopes that you are satisfied with your aliceandolivia.com purchase. However, in the event that you need to return your unworn items, you can request a return online. Please select one of the options above to begin the return request process. Once they have received your request you will receive an email confirming your request that will also include a pre-paid return label. If you would like to return your online order in store, please visit Alice + Olivia store locator page here to find the store closest to you.

Please Note Our Return Policy:

• You must make your return within 21 days of the delivery date
• They will not accept merchandise that has been worn, altered, or washed.
• Merchandise must have all tags attached.
• Footwear must include the original shoe box in its original condition.
• Final Sale items cannot be returned or exchanged.
• Shipping charges are not refundable.
• Upon receipt of returned goods, Alice + Olivia reserves the right to deny a refund if the merchandise does not meet return policy requirements.
• A $7.00 fee will be deducted from your total refunded amount when returned online. In-store returns are free!
• Please note that, while we want you to be happy with your purchases, an excessive number of returns in a twelve-month period may cause us to reject future orders from you.

Refund Processing Time

Returns are processed within 7-10 business days of package receipt and can only be issued to your original method of payment. Your banking institution may require additional days to process your refund.

Exchanges

Alice + Olivia does not offer exchanges at this time. Please return the item you do not want and place a new order on aliceandolivia.com

Alice + Olivia Retail Store Return Policy

All returns and exchanges must be made within 14 days of purchase with original tags attached for a refund or store credit. All sale items, accessories, vintage, and swimwear are final sale.

If you have any questions or would prefer to request your return by phone, please call customer service at 1.800.401.8211 (Monday - Friday 9am to 6pm EST).